In a world where everything is equally
excellent and backed by technology, the need of the hour is to cope up with
change. Currently, the civilization is at a central point of raging tornado
which is quickly evolving with digitization, mobilization, automation,
augmentation, and so on. Pradeep
Agarwal Oracle, explains the need for companies to focus on presales in the
digital economy and how they benefit businesses.
He explains, ÂConsider a self-driving car
and a computer that can learn and think. The way we work will never be the same
again. Also, if such technologies overtake, the need for upskill would also
rise dramatically. Mr. Pradeep AgarwalOracle adds, ÂIt matters how we discover
new opportunities in one of the most transformational times in the face of
history. To succeed in a digital era, a company should opt for a technology not
just as a support function, but as a strategic competency.Â
Today, this opportunity has been brought
forward by the pandemic. Remote working has become a new normal and presales in
digital economy has also risen to the occasion. Since running business
face-to-face is not an option during the pandemic, itÂs uncertain to say if
things will ever return to the way they were, now that we are exposed to a
different way of selling.
Millions across the world are feeling the
effects of this outbreak. However, some industries are apparently less
affected. Depending on which side of the tech industry they exist, the
infectious agent is either a boon or a bane for businesses. Likewise, as people
opt to or are forced to stay home, they have turned to apps like Zoom, Google
Meet or Microsoft Teams to connect with their colleagues and other shopping and
delivery apps to manage their household work.
Seeing that the budget has shifted in many
cases, sellers realize that greater returns on investments come from allowing
people to work from remote locations. A technical seller saves an ample amount
of money unnecessarily spent on travel, food, and hotel when dealing from home.
Pradeep
Agarwal Oracle believes, to map product value an executive needs a
technical seller who is highly informed and proficient in the products and
servicing. A presale provides essential details and context on product
capabilities, which helps to make the sale. Without presales to provide information,
an executive will drown in data.
Enablement is another important factor that
benefits from presales in the digital economy. It arms technical sellers with
the latest product and solution information, which makes them more efficient
while selling. Improved equipment, assets, and training give them an edge while
dealing with the buyers. Retention of presales experts is necessary for
companies that look forward to be on top and usher their dominance in the
industry.
Also, buyers play a key role in productive
technical selling, while vendors must keep in mind their expectations at the
time of interaction. Pradeep Agarwal says, ÂBuyers fall for best offers rather
than gimmicks and sales script. A presale professional must be well informed
and able to express the product value clearly. Adding to that he says, ÂThey
expect vendors to be experts when it comes to time management. Both, the
sellerÂs and the buyerÂs time has to be valued. To follow that, they must be
proficient in delivering the content when prompted to do so.Â
In simple terms, digital transformation is reinventing businesses. Every enterprise must get used to functioning in the digital economy to sustain the competition. It is not just about technology, but also about redefining the entire business strategy and keeping up with the trend.Â
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