A man complained that his “religious sentiments were hurt” when he supposedly found a piece of chicken in a plate of paneer biryani that he had ordered from a Pune restaurant using Zomato. He posted a picture and video of the dish on X along with a complaint about it, claiming to have found chicken pieces in it. Pankaj Shukla claimed that while ordering paneer biryani from PK Biryani House in Karve Nagar, Pune, he found a piece of chicken. He argued that the event hurt his “religious sentiments” because he is a vegetarian, even though he received a refund.I’m a vegetarian, so when I ordered paneer biryani from PK Biryani House Karve Nagar Pune, Maharashtra, I discovered a piece of chicken in it. I already received a refund, but this is still wrong because I’m a devout person, and it has offended my religious feelings, Pankaj wrote in his post.

Zomato reactions  In response to Pankaj’s post, Zomato’s official customer care account asked him for more information so that it could be looked into further. “

Hello Pankaj, protecting everyone’s feelings is our top priority. We never compromise on that. To help us check this, please send us a direct message with your order ID or registered phone number, according to Zomato.

Such incidents usually make news for food delivery platforms and airlines. Zomato came under fire in March after a user claimed on X that their vegetarian order had been delivered with chicken. To fully investigate the error and offer its apologies, the delivery platform asked for the user’s registered phone number. “People who are giving gyaan to order from non-vegetarian restaurants, that PK Biriyani is serving veg food as well, correct?” a user asked in the comments section. If this is the case, anyone who is not even religious is free to order a vegetarian meal, but it is illegal for them to bite into a piece of chicken.”Even though I had pre-ordered an Indian vegetarian meal on @emirates from Los Angeles to Dubai, I was served salmon.” Despite being jet-lagged, I asked the thankfully cautious air host what it was. It’s salmon, and it tastes great, he said. Having been a vegetarian, my religious beliefs were offended,” wrote a different user.”Errors do occur in busy, high-pressure kitchens. The pressure to serve food on time is only known to the kitchen cooks. A user commented, “If you are so religious, you shouldn’t have ordered from a non-vegetarian restaurant.” “I also faced the same issue 2 years back .. they have delivered chicken curry, and zomato has called me and just expressed sorry only ..being vegetarian, I was very upset,” stated another.