New Delhi : Radical Minds, a leading provider of technology-based solution and customer relationship management services, recently announced the launch of a new, futuristic BPO facility along with other expansion plans in Gurgaon. The solemn occasion of inauguration was attended by the guests includes Pratap Kumar Singh (?President-Operations, ?ibibogroup Pvt. Ltd), Piyush Surana (AVP – Global Growth – ?Zomato) and Mr. Neeraj Pandey (Head Marketing Â VLCC).
The new facility, located in the special economic zone in Gurgaon, is yet another feather of the cap of Radical Minds, and it is a strategic move to leverage the power of technology, skilled workforce, innovative product related to AI and Machine learning and growth. The new tech-driven BPO facility would empower Radical minds to meet industry-specific expectations of clients quite competently.
Speaking at the occasion, Mr Sanjoo Sharma, MD, Radical Minds said, ÂWe have achieved the revenue by 250% until December end and expect to end with over 350% as compared to 2016-2017 fiscal years. He also added that Âwe are happy to announce that we have signed a deal with largest travel company from Middle east i.e. Regency Travel & Tours.Â
Mr Sanjoo Sharma, MD, Radical Minds said, ÂWe have come up with the new facility, well-equipped with avant-garde technologies, generating over 750+ employments. We are hopeful to stay ahead of the stiff competition in the outsourcing industry and deliver the best to our esteemed clients.Â
According to the NASSCOM study, the flourishing business process units (BPO) industry has been able to set new benchmarks by sustaining its double-digit growth. The Modi-led government has approved the India BPO Promotion Scheme under the Digital India Programme to promote BPO/IT operations across the country. The scheme has also potential to create employment opportunities considering a 1.5-lakh direct job.
The emergence of growth of the BPO/IT industry has been one of the key drivers behind the development of Gurgaon. The city has become a hub of 450 IT-BPO companies and employing close to 2.5-3.0 lakh professionals.
Radical Minds is committed to providing two same kinds of facilities in the coming year, which will generate 2000+ employments.
With the great service, the company also expects to achieve a new height of success in each discipline, which includes Travel, Health &Wellness, Foods, Logistics Industry, and coming up in BFSI sector as well. Radical Minds have been acclaimed to be the best tech-driven company for clients and it would enable them to outrival all the competitors in near future.
The new facility will undoubtedly strengthen Radical Minds’ platform for consistent growth and expansion towards organizational excellence.