In a civil lawsuit seeking a restraining order to stop the company from offering users the ability to order “hot and authentic food” from “iconic restaurants” all over the nation’s capital, a court in this location has summoned Zomato, a food delivery application.
The court was hearing a plea from a resident of Gurugram who said Zomato was delivering fresh food from popular restaurants under its ‘Dilli ke Legends’ sub-category, a “false and fraudulent” practise.
Civil Judge Umesh Kumar recently issued an order saying, “Issue summons of the suit and notice of application.” The plea claims that on October 24 last year, Sourav Mall ordered food from three restaurants in Jangpura, Kailash Colony, and Jama Masjid. He then tracked the delivery partner and discovered that the order was picked up from the “unknown and unnamed” location rather than the original restaurant.
Why was the food picked up from a nearby location when there isn’t a restaurant partner branch there? Why isn’t the food delivered in the restaurant partner’s original packaging? What is the assurance that the restaurant partner prepared the food? How can one be sure that the food is hot and freshly prepared? Said the plea.
It went on to say that Zomato’s 30-minute food delivery from famous Delhi restaurants to locations in Gurugram and Noida was “inexplicable”.
The complaint stated, “Such representation to users, customers or patrons of Zomato, is indeed intended to deceive the public.” Under the Code of Civil Procedure, the plea was filed as a “representative suit” for multiple impacted parties (CPC). On March 20, the case was posted pending further action.