With the hospitality sector bouncing back to normal functions, business owners are acknowledging the renewed need for providing their guests with memorable experiences. A major aspect to this process is to redesign and reimagine the existing services along with introducing some new ones in a bid to ensure that the guests’ demands are met in the best way possible.

We talked to Khan Chacha owner Navneet Kalra to ask for his suggestions on the ways in which restaurants can effectively reimagine their guest experience. According to the prominent Delhi-based restaurateur and entrepreneur, employing new techniques to identify the guests’ needs has become imperative in the current context. He also listed top three ways in which hospitality business owners can provide better experiences to their customers.

Wondering what they are? Scroll on to know more:

Experience-led meals

Restaurants and cafes can offer a wide array of services in additional to their traditional offerings i.e. the meals. According to Khan Chacha owner Navneet Kalra, the presence of a sophisticated wine collection, bespoke interiors and curated gardens for outdoor seating have an enormous impact on the overall guest experiences. “Provide your guests with more than just the meal – offer them a sensory experience that stays with them even after they leave your establishment. Such experiences add on to strengthen customer loyalty,” he says.

Technological innovations

Technology-led innovations have become pretty much the norms for almost every sector in the world, and hospitality is no different. From the surge in online ordering and doorstep delivery services to placing dine-in orders through scanning QR codes and keeping tabs on inventory through automation – the impact of technological innovations can now be felt in almost every aspect of restaurant business.

According to Navneet Kalra, investing in the latest tech-based service can add greatly to the reimagining of guest experience. “When customers walk in your restaurant and see all the latest tech in place, it gives them a reassurance regarding the level of safety while they enjoy their favourite meal. Investing in a robust doorstep delivery infrastructure can also help by commanding customer loyalty,” he says.

Being the trendsetter

It is one thing to follow the popular, but being the trendsetter in the industry takes the appeal of your restaurant business to a whole new level. Navneet Kalra believes in choosing the latter, which is exactly what he has recently done at Town Hall with ‘Live Cooking at Home’. The latest offering by Kalra’s restaurant goes beyond food delivery, Japanese food connoisseurs can now enjoy fresh sushi prepared at their very homes. The service is one of its kind, and holds great potential for setting a new trend.

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From childhood, the young and thriving artist dreamt of being a singer and wants to run his venture of his own. At the time of his childhood, he already decided to make his career in singing and follow his passion for music. Not only being a good blogger, youtuber and social media influencer, also he is a famous finest singer.

When he grew up, he listen to various exceptional musicians around the world and after that, he decided to make a profession in this. When he sings, he entre into the feeling of music and sings in such a manner that anybody gets so surprised with his singing talent.

Sharka is a positive singer with too many singing abilities. His soothing words can relax anybody’s mind anytime and anywhere. He has a tension-relieving voice, when anyone is stressed out, nothing can stop them to listen to his songs. In an interview, he said ‘singing is my only cigarette, my alcoholic drink and my only method to run away all the pains and anger’.

His passion for singing is much stronger, that he loved to sing in bathrooms and also in front of mirrors. His interest in singing makes him passionate about songs. His experience with singing has explained to him that it is an enormously healing and calming hobby.

While singing, he expressed all his inner feeling and emotions. It is a stress-relieving hobby for him. His glitter voice seems like honey. His warm voice brings soul to any song. He always tried to give a unique touch to every song.

He has a good reputation and gives various hits to the music industry. He uses different techniques to sing a song. His dream of becoming a singer is successful day by day only because of his hard works. His soulful song Sasker’ gaining too much popularity because of his good singing skills. He performed and worked in various small music shows and now he is one of the finest singers of this generation.

IG : @sharkaaofficial

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Today in the Punjabi Music and Film Industry there is a star who has become a household name and that is Kunwar Brar. A music director and singer from the beautiful city of Mohali, Punjab. He has somehow in just a short span of time connected amazingly with the audience through his music and has achieved a prominent place in industry at such a young age.

With more than 10 songs under his name, Kunwar Brar’s rise to fame and success has been a tremendous journey in itself. One of the most interesting facts about him and his music career kind of started way back when he was just a little kid. He released his first ever song at 9 years of age which was sung by one of his friends. At the age where most kids just randomly play different games with each other and have fun, Kunwar , totally different from the rest, made a song himself. This alone is enough to describe his passion and love for the music, which eventually in later part of his life became an inseparable part of his life and became his career too.

Kunwar Brar is currently considered one of the best music composer and singer in the Punjabi Film and Music Industry. He has worked with most of the popular artists like Gurvinder Brar, Sharry Mann, Harby Sangha, R Nait and many more. Whether it is about movies like Nikka Zalidar 3 and singles like Khuwad and Jyot, He has done music of all sort and worked under most prestigious record labels such as Diamond Records, Flaming Mafia. With such a great resume it is no doubt he is amongst the most prominent artists of the younger generation and it is all possible because of his passion for music and hard work for his goal.

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On October 21, the Financial Action Task Force (FATF) placed Pakistan back on the ‘greylist,’ stating that it needed to show that investigations and prosecutions were being pursued against senior leadership of U.N.-designated terror groups such as Lashkar-e-Taiba, Jaish-e-Mohammed, al-Qaeda, and the Taliban.

“The Pakistani government is running two action plans at the same time, with a total of 34 action plan elements. Thirty of the items have been addressed, or at least in part. Its most current action plan, dated June of this year, was produced after the FATF’s regional partner APG, or Asia Pacific Group, highlighted a number of money laundering flaws.

“The Pakistan Government has two concurrent action plans with a total of 34 action plan items. It has addressed or largely addressed 30 of the items. Its most recent action plan from June this year, which largely focussed on money laundering deficiencies, was issued after the FATF’s regional partner APG, that is Asia Pacific Group, identified a number of serious issues,” said Dr. Player.

Dr. Pleyer said that while Pakistan was making good progress on the new action plan, four of the seven items had been addressed or largely addressed, Pakistan was still assessed to have largely addressed 26 of the 27 items in the previous action plan, which focused on terrorist financing issues and dated back to June 2018.

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Prime Minister Narendra Modi lauded India’s journey on completing the 100 crores Covid-19 vaccine mark. He described the journey as a “journey from anxiety to assurance”. A day after India completed its remarkable journey in administering 100 crore Covid jabs. Prime Minister Narendra Modi is continually seen appreciating the achievements. A Hindi newspaper on Friday also published an opinion piece by the PM named “ “Team India-Responding to Adversity with Achievement”.

In the article, PM Modi wrote that “the journey from anxiety to assurance has been completed and India has emerged stronger, thanks to the world’s largest vaccination program”. He further told that people’s trust in vaccines despite “various efforts to create mistrust and panic” led to this victory. 

India crossed the landmark figure of 100 crores in just a short span of nine months despite many doubting the country’s capabilities. This revolutionary milestone was achieved on Thursday making India part of a very exclusive club of nations. 

News agency PTI quoted PM Modi as saying. “There was a lot of pressure from different interest groups to give preferential treatment to them in vaccination. But my government takes care that there is no VIP treatment in vaccination drives just like other schemes”.

Crediting the success of 100 crores vaccination milestone to Indian science, enterprise and collective spirit of 130 crore Indians. PM Modi further praised the scientists and entrepreneurs to make the country “aatmanirbhar” in producing vaccines. 

“When everyone takes ownership, nothing is impossible. Our healthcare workers traversed hills and crossed rivers across difficult geographies to vaccinate people. Our youth, social workers, healthcare workers, social and religious leaders, all deserve credit for the fact that India faces minimal vaccine hesitancy when compared to even developed nations,” PM Modi wrote in the piece “Team India-Responding to Adversity with Achievement”.

“We remember how unpredictable the situation appeared then, as we were faced by an unknown and invisible enemy mutating rapidly. The journey from anxiety to assurance has happened and our nation has emerged stronger, thanks to the world’s largest vaccination drive,” he said.

“There are some among us who only trust foreign brands, even for simple everyday necessities. However, when it came to something as crucial as the Covid-19 vaccine, the people of India unanimously trusted ‘Made in India’ vaccines. This is a significant paradigm shift,” he said.

India Vaccine drive is an exemplary example of the power of unity. With citizens and people coming together for the sole purpose of saving lives from pandemics. India has shown the spirit of “Jan Bhagidari”

“Our vaccination drive has yet again shown the power of this ‘Team India’,” PM Modi said, recalling his Independence Day speech in 2015, and asserted that India’s success in its vaccination drive has also demonstrated to the whole world that “democracy can deliver”.

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Officials familiar with the situation indicated that the Satyajit Ray Lifetime Achievement Award will be given to filmmakers Martin Scorsese and István Szabó at the 52nd edition of the International Film Festival of India (IFFI), which will be held in Goa from November 20 to 28 in a hybrid format.

Taxi Driver and Goodfellas are two of Scorsese’s Oscar-winning films. Szabo, a Hungarian film director, is best known for directing the Academy Award-winning film Mephisto. There will be numerous firsts at this year’s IFFI, according to Union Information and Broadcasting Minister Anurag Thakur. His ministry has organised a masterclass in direction, acting, cinematography, editing, and production for young people. The event will also include over-the-top (OTT) platforms.

“As India is celebrating 75 years of independence, we have started a new initiative for training 75 creative minds of tomorrow. These young talented people will be offered an opportunity to apply for a masterclass with the experts. The participants will be shortlisted by a jury and get an opportunity to interact with industry leaders,” said Thakur.

A competition to attend the class will be held this year as well as the next. “It is difficult for the young to reach out to these experts otherwise,” he said. According to HT on September 23, IIFI is in talks with Netflix to screen an original during the festival and offer a masterclass with Netflix executives.

An official said this is the first time the festival is tying up with OTT platforms. “Cinema and movies are being viewed on OTTs. Series and films are made specifically for OTT platforms. In Covid-19 times, they are earning a higher revenue than traditional mediums.” The official added that by tying up with the platforms such as Netflix, IFFI is embracing new tech and giving a platform for artists to interact with OTT players. “IFFI will give a platform to budding talent across India,” the official said. “75 creative minds (under 35 years) will be invited (to)… interact with Industry leaders and attend masterclasses.”

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Building and living in their own house is a long-cherished dream of several individuals. Interior designers help such aspiring homeowners create a comfortable living space that is also aesthetically pleasing. Expert designers play around with colors, textures, and designs while allowing the owners to express their personality and culture through their homes.

Following the trend, many people today hire professional interior designing services with the hope of a functional and beautiful home. However, most of the time, homeowners seem confused when it comes to finalizing the design or color owing to the lack of visualization. So, with an aim to keep their excitement alive, Wudzo, a Bangalore-based home interior décor service, introduced augmented reality technology to their services.

Wudzo was the visionary result of two talented individuals Varun Ravindran and Manoj Martin who dreamt to transform the Indian interior designing landscape with their clairvoyant ideas and novel approaches. Incepted in 2017, the interior designing firm grabbed the attention of the citizens of India’s IT hub quite comfortable riding on their cutting-edge interior solutions and fascinating home décor ideas. As a part of their business expansion, they have recently deployed AR to their tech stack to allow the clients to have a 360-degree view of their new home.

The expert team of interior designers, at Wudzo, curates each and every piece of design taking into account the individual requirements of their customers. Their tailored designing services make them stand out in a world where cookie-cutter designs reign confidently. Now, with the help of AR tech, they are offering their clients to visualize every detail of their designs including colors, fabrics, furniture, and décor in the real-world environment. The AR overlays every element of the real world virtually to provide an experience of the outcome of the designing project beforehand. It aims at streamlining the entire decision-making process for homeowners, especially first-time owners. It gives their customers a sense of control so that their customers do not feel alienated from the entire designing process. 

The virtual content produced by the AR also works for the designers at the designing firm as a frame of reference. With such rich and extensive 3D content in hand, Wudzo produces designs never seen before. This bold move of turning to AR has proven to be advantageous for the interior designing service as their clientele are getting a high-quality and hassle-free designing experience. The firm has already completed 850+ projects successfully and has been named among one of the top 10 interior designing firms in Bangalore.               

Within four years of its outset, Wudzo has already established its credibility as a high-end interior designing solution provider. Their AR-driven designing services are providing them with a competitive edge as it has improved the collaboration between their designers and customers. With a prior view of the future home and all the information, they are delivering enough customer satisfaction to create a strong brand image which will ultimately help them in the longer run.   

The cybersecurity market has witnessed robust growth in India and all over the world. In a time where business operations have digitized, so is the rise in the vulnerability of the data. Tackling the cyber threats throughout these years, entrepreneur Manan Shah’s cybersecurity company ‘Avalance Global Solutions’ has played a pivotal role in combating malicious activities over the online ecosystem. Having contributed tremendously, Manan was recently conferred as one of the promising entrepreneurs of India for his commendable work.

Yes, you read that right. The supremely talented lad added one more feather in his coveted cap with this glorious recognition. His cybersecurity company in these years has stood like a pillar in abolishing unauthorized access to databases over the webspace. Right from preventive maintenance to customized solutions, ‘Avalance Global Solutions’ have brilliantly tackled the critical security issues on the internet.

Moreover, in the pandemic, the cybersecurity company has worked relentlessly in preventing data breaches of many global companies. To honour the extraordinary work, Manan Shah, the founder and CEO of ‘Avalance Global Solutions’ was recognised as one of ‘The Promising Entrepreneurs of India’ held in Mumbai by The Economic Times. The summit held in September was a grand affair where personalities from different walks of life were felicitated for their contribution in diversified fields.

At the summit, Shah shared his experience of creating a secure environment for companies over the digital domain. Elaborating about it, Manan said, “Cyber security solutions have become the backbone for any company. We are living in a time where everything is becoming digital. In this scenario, having comprehensive digital protection for any business is of utmost importance. Through this mechanism, my company has ensured that clients are not at risk from any potential threats.”

Till date, ‘Avalance Global Solutions’ have acted as a shield by providing cybersecurity services to many corporate giants like AMD, Facebook, Government of Dubai, Bajaj Finserv, ICICI Bank, Reliance Mutual Fund, Delhivery, Zomato, Fly Emirates, Adani, Emaar, Tata, Lupin, Dharma Productions, Red Chillies Entertainment and many other big companies. Besides this, Manan’s team has also been instrumental in helping the Indian film industry to curb online piracy. Continuing this spectacular work, ‘Avalance Global Solutions’ is rapidly increasing its clientele across the globe.

As Manan Shah made a place for himself in the list of most promising entrepreneurs of India, he said, “Behind this massive success lies the effort of my team. Our company strongly believes in the concept of teamwork, and the recognition I have received is all because of the hard work of my team.” In the past, Shah and his company have been bestowed with various accolades like Young Trailblazer of the Year, Amity Young Entrepreneur Award, ET Most Promising Brand, Cyber Safe Award 2019, Game Changers of Tomorrow, Microsoft Most Valuable Professional among other eminent recognitions.

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Former Punjab Chief Minister Captain Amarinder Singh announced a move to form his own party. BJP ready to ally while Congress hits out at Singh.

Breaking the long built suspense on his future political career, former Congressman announced that he will float his own party soon. Taking to twitter, media advisor of Captain Amarinder Singh, Raveen Thukral, on Tuesday, announced that Singh will soon launch his own political party. Thukral further added that they are hopeful of a seat arrangement with BJP and like-minded people in 2022 Punjab Assembly Polls if Farmer Protest is resolved. 

Singh has also hinted that the prolonged farmers’ agitation over three centre farm laws may be heading towards a resolution soon, with the government holding talks with their representatives. His decision on accepting BJP as partner would depend on a satisfactory resolution of the farm laws issue. Captain on previous occasions, have met Union Home Minister Amit Shah and have appealed to him to find a solution to the farmer protest as early as possible.

It seems his ‘friend request’ has been accepted by the Bharatiya Janata Party (BJP). “We are ready for an alliance with Captain Amarinder Singh,” said the BJP’s Punjab in-charge Dushyant Gautam. “Our doors are open for an alliance, though only our parliamentary board can take the decision,” Mr Gautam said. He further added thatthe BJP was always ready to join hands with outfits that are nationalistic, concerned about the country and concerned about national security.

The BJP said despite differences with Amarinder Singh when he was Chief Minister in the Congress government, it had common concerns. “We opposed him when he spoke against the welfare of the people of Punjab. But when it came to national security or border security, we kept praising him. He has been a soldier. We believe he is a good patriot,” Mr Gautam said.

Congress hit out at Singh for his new move. “His (Singh’s) statement is really shocking. It seems he has killed the ‘secular Amarinder’ within him,” AICC general secretary and Punjab incharge Harish Rawat said on Wednesday. “Who can forgive the BJP that has kept farmers at the borders for 10 months? Can Punjab forgive them for the manner in which farmers’ agitation has been dealt with?” he said.

Captain Amarinder Singh had earlier tendered his resignation from the post of Punjab Chief Minister after falling out with Navjot Singh Sidhu and the Gandhis. He is yet to quit from Congress. With this new move, Captain has made the upcoming Punjab Assembly Elections very interesting.

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Since launching its vaccination campaign in January of this year, India has given out over a billion Covid vaccines. It reached this milestone in 278 days, with the first vaccine administered on January 16th. It has fully vaccinated approximately 30% (291 million) of the eligible population, with 707 million receiving the first dose.

India aims to fully vaccinate one billion people by the end of 2021, but experts say the drive needs to pick up speed even more in order to meet the target. In order to reach one billion doses in 278 days, India had to administer 3.6 million doses per day on average. However, the number of doses actually administered each day has been inconsistent and varies greatly since January.

So far, the country has reported over 34 million Covid cases, second only to the United States, and over 452,000 deaths, trailing only the United States and Brazil. In the last 24 hours, India has administered over four million vaccinations. According to experts, the country will need to administer more than 10 million doses per day to fully vaccinate all eligible adults by the end of 2021.

On September 17, India administered more than 20 million doses in a single day to commemorate Prime Minister Narendra Modi’s 71st birthday. Experts say that while record-breaking days are encouraging, vaccination rates must continue to rise. India administered an average of 5.3 million doses per day in October. From September 19 to October 18, the average daily doses given increased slightly to six million. This is still far short of the required 10 million vaccinations, according to experts. When it came to vaccinations, India got off to a sluggish start, with only 960 million people eligible. During this time, logistical issues and supply bottlenecks, vaccine hesitancy, and a crippling second wave of Covid-19 made the rollout more difficult.

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